Arab Bank ranked first as the “Best Service Bank” in Bahrain as voted by Corporates according to the global Euromoney Cash Management Survey 2022, a reference survey for the global cash management industry.

The Cash Management survey examines customer feedback around financial services provided by banks to evaluate best cash management service providers and rank them based on the survey results across financial and banking markets.

The survey collects data from multiple qualitative and quantitative sources, including institutions and customers to build an objective assessment. The magazine’s team of editors then evaluate the data based on specific criteria and ranking across multiple categories and markets as a global benchmark for leading providers of cash management products and services across the banking and financial industry. This year, the survey collected responses from over 21,000 customers across different markets around the world, including Bahrain.  

This ranking complements Arab Bank’s significant success record and recognizes the bank’s cash management offering in light of the digital transformation era. The ranking also reflects Arab Bank’s constant efforts in deploying the latest banking services and solutions in the industry for the corporate sector.  

Commenting on this achievement, Ms. Nadya Talhouni, Country Manager at Arab Bank – Bahrain, said: “This global recognition reaffirms Arab Bank’s constant efforts in providing the latest banking services to its customers across the corporate sector and others in Bahrain.” Talhouni added: “Arab Bank will continue to provide the most advanced banking solutions and services that meet the needs of its customers and provide them with an innovative banking experience in line with the latest technologies in the banking industry.”

Arab Bank is one of the leading financial institutions locally and regionally in providing the latest banking solution for its customers across the different sectors. The bank recently received several international recognitions, most notably the “Best Bank in the Middle East 2022” award from New York-based Global Finance magazine for the seventh consecutive year.

*Licensed as a Conventional Retail & Wholesale Bank by the CBB. 

Arab Bank Group delivered strong financial performance in the first nine months of this year, reporting net income after tax of $405.8 million as compared to $271.7 million for the same period last year with an increase of 49%.

The Group’s core banking activities kept up the momentum in most areas of operations delivering solid underlying growth in loans and deposits.  At the end of September 2022, loans were up by 4% from September 2021 level to reach $35.6 billion, while deposits reached $47.8 billion, up by 3% from the 2021 level.

Mr. Sabih Masri, Chairman of the Board of Directors, stated that the strong performance shows the growth potential and resilience that diversification brings to the Bank despite the challenging economic environment. Mr. Masri expressed his confidence in the Bank’s ability to continue to grow based on its sound strategy, while maintaining the strength of its balance sheet.

Ms. Randa Sadik, Chief Executive Officer, stated that the underlying results reflect Arab Bank’s earnings capacity strength with 13% growth in net operating income across the Bank’s lines of business. This is primarily driven by the increase in total net interest and commission income; in addition to the controlled operating expenses. Ms. Sadik added that the Group’s liquidity and asset quality remains solid where loan-to-deposit ratio stood at 74.3%, and credit provisions held against non-performing loans continue to exceed 100%. Arab Bank Group maintains strong capital base that is predominantly composed of common equity with capital adequacy ratio of 16.4%.

Ms. Sadik noted that Arab Bank is on track to deliver its strategic digital transformation objectives, providing a comprehensive range of banking solutions and seamless customer experiences across the network and segments.

Earlier this year, Arab Bank was named “Best Bank in the Middle East 2022” for the seventh consecutive year by New York-based international publication “Global Finance”.

As part of its constant efforts to provide comprehensive financial solutions to various sectors and segments, Arab Bank recently launched the “Tabeeb Plus” banking package tailored to meet doctors’ banking requirements, whether employees or clinic owners, providing them with a comprehensive and personalized banking experience as well as preferential banking benefits. 


The benefits of the “Tabeeb Plus” package include a wide range of accounts and deposits to meet the personal and operational needs of physicians locally and abroad complemented by the “Arabi Cross-Border” program, which offers a wide range of banking services across Arab Bank's regional network. This is in addition to offering the “Arabi Access” feature through “Arabi Online” to manage banking accounts online across multiple countries.


The package also offers financing solutions with preferential benefits and interest rates including pre-approved auto and personal loans for doctors with a loan period up to 7 years, and mortgages for clinic owners with repayment periods up to 30 years.


The “Tabeeb Plus” package also allows doctors to take advantage of Arab Bank’s “Elite” and “Arabi Premium” programs. Doctors will also enjoy many exclusive benefits through the bank’s credit cards, such as “Arabi Points” program that enables customers to receive award points for their purchases and redeem the points for cash. They can also pay for their purchases made with their Arab Bank credit cards in monthly instalments at 0.75% interest rate. This is in addition to free access to airport lounges around the world as well as life and total disability insurance within “Elite” and “Arabi Premium” programs. 


Commenting on the services offered by the “Tabeeb Plus” package, Mr. Odeh Al-Masri, Head of Consumer Banking at Arab Bank - Bahrain, said: "The launch of the ‘Tabeeb Plus’ package comes as part of Arab Bank’s continuous efforts to provide distinguished and personalized services to different segments, particularly doctors in appreciation of their relentless efforts and humanitarian role.” He added: “By offering  the ‘Tabeeb Plus’ package, we aim not only to meet the banking needs of doctors, but also to provide them with preferential and exclusive benefits and banking solutions through our network spread across the Middle East region.” 


It is worth mentioning that the “Tabeeb Plus” package also allows doctors to benefit from a range of advanced digital banking services provided by Arab Bank to help them conduct their banking transactions around the clock with ease and security, saving them time and effort. The services include, alongside the “Arabi Mobile” app: instant cash and cheque deposit through Arab Bank ATMs, the options to open savings or current accounts and to book fixed deposits online with preferential interest rates via “Arabi Online” service. 

*Licensed as a Conventional Retail & Wholesale Bank by the CBB. This service is available to our Retail Bank customers – individuals accounts only and not for corporate accounts.

Arab Bank Group reported net income after tax for the first quarter of 2022 of $166 million as compared to $128.3 million for the prior period, recording an increase of 29.4%.

The Group loan portfolio grew by 5% to reach $35.2 billion as of March 31, 2022 compared to $33.5 billion for the same period last year, while customer deposits grew by 3% to reach $47.3 billion compared to $45.8 billion for the same period last year. The increase in loans and deposits in most areas of operations are in line with the Bank’s sustainable growth strategy to expand and diversify its clients and deposit base. The Group maintained its strong capital base with a total equity of $10.2 billion.

Mr. Sabih Masri, Chairman of the Board of Directors, stated that the results achieved by the Bank in the first quarter of this year, reflect the Bank’s strong financial position and its ability to deliver sustainable performance, while prudently managing the regional and global developments.

Miss Randa Sadik, Chief Executive Officer, stated that the underlying performance of the Group continues on its growth path with first quarter results driven by an increase in core banking income and a lower cost of risk, highlighting that the Bank’s net interest and commission income increased by 6.3% compared to prior period, despite ongoing market volatilities.

Miss Sadik commented that Arab Bank Group enjoys strong liquidity in the form of a granular deposit base and strong capitalization where loan-to-deposit ratio stood at 74.3%, and the capital adequacy ratio is at 16.5% in accordance with Basel III regulations. Miss Sadik also added that the asset quality of the Group remains high, with credit provisions held against non-performing loans continue to exceed 100%.

Mr. Masri concluded by expressing his confidence in the Group’s ability to maintain its leading position and to capture new business opportunities to deliver sustainable profitable growth.

Miss Randa Sadik has assumed the role of Arab Bank Chief Executive Officer as of February 1st, 2022, succeeding Mr. Nemeh Sabbagh who retired upon his request with effect of January 31st of this year.


Miss Sadik joined Arab Bank in July 2010 as Deputy Chief Executive Officer, a position she held since then. With over 36 years in banking, Miss Sadik previously held various leadership roles during the course of her 24 years at National Bank of Kuwait, the last of which was the General Manager of the international banking group. She holds an MBA degree from the American University of Beirut. 


On Miss Sadik’s appointment, Arab Bank’s Chairman of the Board of Directors, Mr. Sabih Masri, affirmed the board’s confidence in Miss Sadik’s proven track record and ability to lead the executive management team in propelling Arab Bank’s success journey and fulfilling the bank’s ambitious vision towards reinforcing its leading position, both locally and regionally. 


Miss Randa Sadik holds several positions within Arab Bank Group, among which are Chairman of the Board of Arab Tunisian Bank, Vice Chairman of Arab Bank Australia ltd, Board member of Oman Arab Bank, and Chairman of the Management Committee of Al-Arabi Investment Group.


In its latest issue, Forbes Middle East has named Randa Sadik among the 50 most powerful businesswomen in the Middle East, ranking her seventh on the list.